Training & Education
Why is User Training Crucial for a Successful Implementation?
You invested time, effort and money in the best on-demand solution in the market. But don't forget that most CRM project failures occur due to low user adoption rates. Whether you are just getting started or have been using Salesforce.com for years, there is always room for increasing user adoption. By training your employees you boost employee productivity instantly and increase the sales pipeline.
There are numerous online training programs available Free of Charge from the main salesforce.com websites. If however you have specific training needs, tailored programmes can be arranged from 1 to 100+ users.
The following will give you an overview for the types of training that you may need:
| • New User 'Quick-Start' Training | • Salesforce.com for Service Users |
| • System Administrator Course | • Quick Wins for Driving User Adoption |
| • Refresher - Post Implementation | • Customizing Screen Views & Dashboards |
| • Development Training for Admins | • Advanced Reports & Dashboards Training |
| • Best Practices for Salesforce CRM | • Customer Portal - Encouraging Customer Adoption |
Contact Us to learn more about our training programs.
